The Trend For Virtual Services: A Small Business Guide

After the doom and gloom of the recent recession, the economy is finally on the up and businesses everywhere are expecting far healthier profit margins in 2014. Of course with business success and subsequent growth comes a great deal more administration to manage, and the increase of this workload alone can be enough to curtail the efforts of even the most organised entrepreneur.

Reluctant to spend their hard earned profits on extra members of staff, business owners often try to manage their administration themselves, but this can prove problematic especially when trying to keep up communications with a large client base whilst overseeing the day to day running of their company.

Thankfully there is a much needed solution to the suits businesses of any size… step in the Virtual PA.

Admin Support

In a world where we are increasingly reliant upon the internet for our business communications and marketing, it makes perfect sense to use an online service to manage your administration too. Virtual PAs are experienced individuals who can operate anywhere in the country (or indeed the world) to support your business with administrative tasks such as mail outs, marketing, customer service, accounting and much more.

Answering Calls

Travelling entrepreneurs who are constantly on the go may miss vital phone calls from prospective clients, and struggle to maintain the customer service provision they would like and so this is where the function of the PA really comes into its own. Your Virtual PA will promote a professional impression of your business and can work with you to field all incoming calls and emails and direct them to you as appropriate. The PA’s input will ensure that your clients feel valued and that you feel more in control of your customer communications.

Improving your overheads

The use of a virtual PA is the way forward for budget savvy businesses who want to avoid unnecessary overheads. Virtual PAs are able to provide first class assistance on an ad hoc basis or a rolling contract giving business owners the flexibility to increase or decrease their level of support according to their events calendar and budget.

Managing finances in itself can be a daunting task, as business owners struggle to understand complicated bills and long winded contracts, and this is something that a Virtual PA can take on to reduce the workload of a busy manager. A Virtual PA will have the ability to thoroughly research the best deals available and present these to the business owner, saving them a great deal of time and money in the process. Mobile phone contracts are one of the most important services that a business owner will invest in, and it is essential that they select the right package to suit their needs and so avoiding excessive monthly bills. Mobi-Data is one of the UK’s leading mobile internet providers – they pride themselves on delivering excellent customer service with no hidden costs. Bills are simple and easy to understand, the contracts themselves are flexible according to the customer’s needs and with coverage across 97% of the UK and in 40 countries worldwide, business owners will be able to run their enterprise from almost anywhere.

Keeping an eye on your finances

A Virtual PA can also do some of the time consuming activities which you may not be able to complete yourself. For example, they can chase invoice payments and send reminders to clients. This can help keep your finances in check, which is vital for your company. Check this guide for more things you can outsource to your Virtual PA.

By investing in a Virtual PA, you can increase your business productivity, free up your own time and improve the vital cogs that turn your business over.

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